Privacy Policy

Billing and Subscription Policy

The One Ai, LLC

The One Ai, LLC is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for The One Ai, LLC and use the Service, you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

We collect certain information through our website, located at theoneai.ai (our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate them (“Personally Identifiable Information” or “PII”).

Information We May Collect

We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.

In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application (e.g., “QuickBooks,” “Xero,” “Clio,” etc.), information collected via the browser, user-generated content, and other information uploaded to the website by the user in conjunction with your use of the Service may be collected. Information obtained through these means that relates to the user’s client or customer to be invoiced through The One Ai, LLC may at times be referred to as “Third-Party Client Information” throughout this Privacy Policy.

Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

We use “cookies” so that our Website can remember you and provide you with the information you’re most likely to need. For instance, when you return to the Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. Cookies also allow our Website to remind you of your past usage and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.

We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.

Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

Our Use of Personally Identifiable Information

Grant of License

The One Ai grants You a non-exclusive, non-transferable, revocable, limited license to use the Software as outlined in Your subscription or purchase plan.

Your License is subject to compliance with this Agreement, The One Ai ’s Acceptable Use Policy, and any third-party terms integrated into the Software.

Usage Restrictions

The One Ai, LLC will not rent or sell your Personal Information to others. We may store personal information in locations outside the direct control of The One Ai, LLC (for instance, on servers or databases co-located with hosting providers). The One Ai, LLC will share your Personal Information with a limited number of The One Ai, LLC partners for the explicit purpose of providing services to you. If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution.

Except as otherwise described in this Privacy Policy, The One Ai, LLC will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to:

Conform to the law or comply with legal process served on us or our affiliates.
Investigate, prevent, or take action regarding suspected or actual illegal activities.
Enforce our User Agreement, take precautions against liability, or assist government enforcement agencies.
Protect the security or integrity of our site or to exercise or protect the rights, property, or personal safety of The One Ai, LLC, our customers, or others.